About Us

This insurance and website has been developed by Voyager Insurance Services Ltd who are one of the fastest growing travel insurance specialists in the UK. This insurance offers exceptional value and is backed by superb claims and emergency services. In addition, this policy is underwritten by ELVIA Travel Insurance International N.V. (Netherlands) and administered in the UK by Mondial Assistance (UK) Ltd, except for Section 12, which is underwritten by a consortium of Association of British Insurers member companies and Lloyd's syndicates and is administered by International Passenger Protection Ltd.

The 24 Hour Medical Emergency Service - is provided by Mondial Assistance. Manned by experienced multi-lingual personnel 24 Hours a day, the medical team includes in-house doctors and nurses headed by specialist medical consultants. Their key objective is to provide a caring, sympathetic and efficient service. Mondial Assistance provide the following services:
  • 24 hour travel advice line
  • Medical assistance
  • Authorisation of medical costs and payment guarantees.
  • Air ambulance repatriation/evacuation
  • Repatriation of travellers due to serious illness of relatives at home.
  • Medical escorts
  • Repatriation of the deceased
  • Road ambulances and return home.
  • Regular liaison with the patient's relatives
  • Regular liaison with doctors overseas treating the Insured.
Claims Service - We are so confident in the claims service provided that we offer a guarantee that valid, fully documented claims will be paid within 10 working days.
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Please note this insurance is only available to UK residents. This means you must have your main home in the UK and not have spent more than six months abroad in the twelve months prior to buying this insurance. For help - call us now on 01483 562662. Please note calls may be recorded. For essential travel advice and tips visit www.fco.gov.uk. Click here to apply for the new EHIC card which replaces the E111.
Voyager Insurance Services Ltd is authorised and
regulated by the Financial Services Authority (Firm
reference no. 305814)